The FM L2 engineer is troubleshooting the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (known errors) is within the responsibility of this role, too.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans.
Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency.
Review and validate network designs, configurations, and change plans before implementation.
Provide technical guidance during critical network activities and major incidents.
Ensure adherence to standard operating procedures and best practices during execution.
Support post-change validation and stability checks.
Collaborate with cross-functional teams to ensure smooth implementation of network activities.
Document technical findings, lessons learned, and improvement actions.

Qualifications

You have:




Bachelorsdegree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 5 to 10 years of experience.
Experience in designing and delivering solutions in IP-MPLSMP-BGP solutions: L2VPN, L3VPN.
Hands-on experience knowledge of Nokia Service Architecture.
Detailed understanding ofBorder Gateway Protocol (BGP), Segment Routing, MP-BGP EVPNconcepts and related technologies
Experience in designing and delivering solutions such as BNG.
Knowledgeable on Network Management Systems, networking concepts and related technologies
Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts.
Experience with document preparation (HLD and LLD), including configuration preparation for network build deployment, troubleshooting, and fault isolation in live settings.

It would be nice if you also had:
Experience with following hardware:
Routing Switching:Cisco, HP, Arista FortiGate
WIFI: Aruba, Cisco
Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto
Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware
SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud

📌 Fault Managementengineer 3 Chennai (India)
🏢 NOKIA
📍 India