Role & responsibilities
Conduct engaging classroom training sessions for recent hires employees.
Ensure seamless execution of the On-The-Job Training (OJT), monitoring learner progress.
Use interactive training techniques such as role-plays, case studies, and scenario-based learning.
Oversee the Training journey from onboarding to completion, ensuring proper handholding of recent hires.
Track and analyze the performance of recent hires.
Monitor throughput performance during NHT and ensure new hires meet expected sales and service benchmarks.
Conduct store visits to assess real-time learning applications and provide in-store coaching.
Work closely with store managers to address performance gaps
Maintain training databases, attendance records, trainer productivity,



and performance dashboards.
Identify trends in employee performance and recommend targeted learning interventions.
Develop training impact reports, highlighting improvements in employee productivity and customer experience
Collaborate with Zonal Managers, Area Managers, and Store Managers to align training initiatives with business goals.
Work closely with HR to highlight any new hire concerns or challenges
Serve as a bridge between operations and L&D;, ensuring training translates into measurable business impact.

📌 Retail Trainer Bengaluru
🏢 Lenskart
📍 Bengaluru