Role & responsibilities
Manage portfolio of key clients and act as the primary point of contact.
Build and maintain robust, long-term relationships with clients.
Ensure smooth onboarding and implementation of products and services.
Monitor account performance, transaction volumes, and customer satisfaction levels.
Coordinate with Operations, Compliance, Finance and Technology teams to resolve client issues.
Conduct regular business reviews with clients and provide performance reports.
Negotiate commercial terms, renewals, and service agreements.
Track market trends, competitor activities, and customer requirements.
Ensure compliance with regulatory and company policies.
Achieve revenue, retention, and growth targets assigned by the organization.

Preferred candidate profile
Degree in Business Administration, Finance, Marketing, or a related field.
48 years of experience in Key Account Management, Relationship Management, Business Development, or Client Success.
Experience in FinTech, Payments, Banking, Lending, Forex, Remittance, or Financial Services is preferred.
Solid understanding of digital payments, payment gateways, banking products, and financial technology solutions.

📌 Key Account Manager Gurugram (India)
🏢 RHUB Pay Service Private
📍 India