Customer Support Associate

As a Customer Support Associate, you will help business customers by answering their questions over phone calls. Your goal is to solve customer issues, provide excellent service, and ensure a positive customer experience.

Responsibilities
Answer customer calls and provide support.
Listen carefully and solve customer problems.
Handle customer concerns politely and professionally.
Keep customer records and update information accurately.
Meet quality, productivity, and attendance targets.
Report common customer issues and suggest improvements.

Skills Required
Valuable English communication skills.
Friendly and customer-focused attitude.
Ability to understand customer concerns and solve problems.
Basic knowledge of Windows computers.
Positive time management and ability to work independently.

Qualifications
High school diploma (or equivalent) or higher.
1 to 3 years of experience

Salary
2.6LPA to 3.5 LPA (Based on experience)

What we are offering
Office cab
EPF
Performance based incentives

📌 International Voice Process Executive Chennai
🏢 VRHR Solutions
📍 Chennai