Roles and Responsibilities
Provide customer support through chat, email, and blended processes to resolve customer queries and concerns.
Handle a high volume of emails and chats in a timely manner, ensuring excellent response rates.
Utilize solid communication skills to effectively address complex issues and escalate when necessary.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve process goals and improve overall performance.
2 Rotational Off
24x7 Rotational Shift
📌 Walk In Teammate Navi Mumbai (India)
🏢 TaskUs
📍 India
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