15 Sep
|
Ignites Human Capital
|
Bengaluru
15 Sep
Ignites Human Capital
Bengaluru
Roles and Responsibilities
Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Freshers And Any experience is FINE
📌 Openings For Accenture,infosys Bengaluru
🏢 Ignites Human Capital
📍 Bengaluru