Responsibilities
Handle client queries through calls, emails, and follow-ups.
Provide prompt and effective solutions to customer concerns.
Collaborate with internal teams to resolve technical or service-related issues.
Maintain accurate records of client interactions and support activities.
Assist in improving support processes for better customer satisfaction.
Skills
Robust verbal and written communication skills.
Ability to multitask and stay organized in a rapid-paced workplace.
Positive attitude with a focus on problem-solving and empathy.
Experience in customer service or client-facing roles is a plus.
Qualifications
MBA (Marketing) / BBA (Marketing) / Bachelor s degree in a relevant discipline.
📌 Client Support Representative Ahmedabad
🏢 Silent Infotech
📍 Ahmedabad
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