Job Purpose: Responsible to create and manage a Service Center network to provide excellent after-sales service to our customers.
Responsibilities
Build excellent relationships with the SCs.
Worked with Service Centers to improve Service, quality and efficiency - this involves continuous reviewing and managing performance of the Service Centers.
Handle and close escalations efficiently.
Valuable knowledge of Extended Warranty business
Sound technical knowledge of consumer durables / HA products
Good market network
Desired Candidate Profile
Ability to effectively handle a team
Exceptional problem solving,
interpersonal and analysis skills combined with the ability to synthesize and effectively communicate findings to all levels throughout the organization
A Start-up mentality and ability to thrive in a quick-paced learning workplace.
Experience & Education
Experience: Minimum 10 years in Service industry
Qualification: Any Graduate, Diploma/ B.E/B. Tech from Electronics background are preferred
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Qdigi Regional Service Manager Bengaluru
🏢 Onsitego
📍 Bengaluru
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