Job Description

About Sellability:

n

Sellability is a real estate consulting and advisory company focused on delivering end-to-end solutions across real estate sales, marketing, and consulting. We work with leading developers and real estate projects to drive business growth and create solid customer experiences.

n

About the Role:

n

We are looking for a CRM Executive to manage the complete post-sales journey of customers in the real estate sector — from booking and documentation to loan disbursement, registration, and possession.

n

Job Details:

n

Location: Baner, Pune.

n

Employment Type: Full time, Monday to Saturday.

n

Work Mode: Work from Office.

n

Key Responsibilities:

n

n
Manage customer relationships and communication throughout the post-sales journey.
n
Coordinate with customers for documentation, agreements, payments, and other transaction requirements.
n
Coordinate with banks/NBFCs for home loan processing, sanction, and disbursement.
n
Coordinate with legal teams for agreements, sale deeds, documentation, and other legal formalities.
n
Manage and coordinate the property registration process,



including documentation, stamp duty, and registration requirements.
n
Track customer-wise payment schedules, documentation, loan status, registration, and possession.
n
Coordinate with Sales, Accounts, Legal, Banking, Developers, and other internal/external stakeholders.
n
Maintain accurate CRM records, trackers, and MIS reports.
n
Proactively follow up on pending activities and ensure timely closure of customer requirements.
n
Address customer queries and ensure a smooth post-sales experience.
n

n

Must-Have Requirements:

n

n
1–3 years of experience in Real Estate CRM / Post-Sales / Customer Relationship Management.
n
Strong knowledge of real estate post-sales processes.
n
Experience with property registration, home loans, loan disbursement, legal documentation, and customer coordination.
n
Excellent communication, follow-up, and coordination skills.
n
Good knowledge of MS Excel / Google Sheets and CRM tools.
n
Solid organizational skills and attention to detail.
n

📌 Customer Relationship Management Executive Pune
🏢 SELLABILITY
📍 Pune