Job Description

Job summary:

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Are you inquisitive, creative, hardworking, and driven?

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If you are, we are looking for a Client Service Manager to be part our team passionate about bringing compelling levels of insights to our partners, and ensuring the long-term revenue growth for Worldpanel India.

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This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.

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WHAT YOU'D DO:

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Analysis & Insight
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Data extraction, analysis and story building
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Managing projects making sure that key milestones are hit, keeping client up-to-date at all times
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Dig deep into the data – using the enquiry software and other tools – to extract incisive and business-oriented "actionable" insights
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Preparing and delivering presentations; building category, cross category and industry knowledge from project to project, making sure previous learning is built upon and shared fully
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Ownership of your self-development in completing and managing your own PDP,



highlighting areas where further development is required
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Stay updated with industry trends and integrate current knowledge and skills into your professional practice.
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Client Partnership
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Responsible for managing existing set of clients and building solid relationship with them
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Understanding client business issues & ensuring expectations are met, managing project deliverables
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Answering clients business questions and providing solutions
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Ensuring continuous engagement with a set of clients given to handle
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Managing client meetings and presentations
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Building meaningful conversations with clients which can help in value generation for both client and Worldpanel.
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WHAT YOU'D BRING:

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A Positive Attitude
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MBA Degree
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2 - 4 years' experience in Market Research, with proven value delivery to clients
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Able to draw insights and answer client business questions
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Good data interpretation
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Positive communication skills
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Robust presentation skills
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Proficient in MS Excel & MS PowerPoint.
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📌 Senior Research Executive Mumbai
🏢 Worldpanel
📍 Mumbai