15 Sep
|
TRUGlobal
|
India
Job DescriptionJob Title: Junior Oracle APEX Application Support Engineer
NExperience: 2 Years
NLocation: Offshore
NEmployment Type: Full time
NJob Summary
nJunior Oracle APEX Application Support Engineer to provide day-to-day support for Oracle APEX applications. The role involves monitoring application performance, resolving user issues, troubleshooting database-related problems, and supporting production environments. The ideal candidate should have basic knowledge of Oracle Database, SQL, PL/SQL, and Oracle APEX.
Typical APEX support roles emphasize incident resolution, SQL/PLSQL troubleshooting, documentation, and SLA-driven production support.
NKey Responsibilities
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Provide Level 1/Level 2support for Oracle APEX applications.
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Monitor production applications and resolve incidents within SLA.
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Troubleshoot application, database, and user access issues.
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Analyze SQL and PL/SQL code to identify and fix issues.
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Assist in application deployments and post-release validation.
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Create and manage incident tickets using ServiceNow, Jira, or similar tools.
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Perform root cause analysis (RCA)
for recurring issues.
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Monitor application logs and database performance.
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Support data fixes and minor application enhancements.
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Work with development teams to resolve defects.
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Prepare user documentation and knowledge base articles.
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Participate in application testing and user acceptance testing (UAT). These responsibilities are commonly expected in Oracle APEX support roles.
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nRequired Skills
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Basic knowledge of Oracle APEX.
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Robust SQL and PL/SQL fundamentals.
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Understanding of OracleDatabase concepts.
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Knowledge of HTML, CSS,and JavaScript (basic).
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Familiarity with OracleForms/Reports is an advantage.
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Basic understanding of REST APIs and JSON.
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Experience with Git or other version control tools is a plus.
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Knowledge of Linux/Unixcommands is desirable.
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Understanding of production support and incident management.
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Valuable analytical and problem-solving skills.
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📌 Hiring: Oracle Apex Support Engineer Bengaluru (India)
🏢 TRUGlobal
📍 India