Job Description

Key Responsibilities:

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QA activities across multiple eCommerce initiatives based on SFCC.
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Define and implement test strategies, test plans, and defect tracking processes
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Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks
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Review and optimize test cases to ensure maximum coverage and efficiency
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Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts.
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Report and track quality metrics and ensure adherence to release timelines
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Actively participate in sprint activities, requirement walkthroughs, and go-live planning.
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Develop and execute test plans, test cases, and test scripts for Salesforce applications.
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Hands-on experience with Salesforce 3rd party integrations like CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.
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Hands-on experience with Shipping Methods/Configuration.
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Hands-on experience with different viewport executions.
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Required Skills and Qualifications:

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5+ years of experience in QA, with at least 2+ years in a QA role
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Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
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Robust working knowledge of the SFCC Business Manager tool and configurations
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Deep understanding of the e-commerce domain, user journeys, and buying flows
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Experience working in Agile/Scrum settings
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Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
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Solid analytical, leadership, and problem-solving skills
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Excellent stakeholder communication and reporting abilities
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Exposure to automation testing is a plus
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📌 Qa Lead Bengaluru
🏢 Dentsu Global Services
📍 Bengaluru