Job Description

Job location: Baner, Pune

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Experience: 6 Months to 3 Years

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Digital Marketing Agency Experience Mandatory

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Role Overview

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Act as the primary point of contact for assigned clients, managing their complete lifecycle while ensuring timely campaign delivery and achievement of marketing objectives.

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Key Responsibilities

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Client Management: Understand client business, industry, and objectives; recommend digital marketing strategies; maintain skilled communication throughout engagement.
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Account Oversight: Manage portfolio of active client accounts as assigned; handle onboarding, planning, reviews, renewals, and closure.
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Project Coordination: Develop execution strategies; coordinate with Performance Marketing, Social Media, Design, Content, and Development teams for timely delivery.
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Timeline Management: Monitor project timelines, deliverables, and TAT; ensure client commitments are tracked and fulfilled.
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Performance Reporting:



Review campaign performance; share reports, insights, and recommendations; conduct periodic review meetings.
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Issue Resolution: Address client queries, concerns, and escalations promptly with internal team coordination.
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Documentation: Maintain records of communications, meeting minutes, approvals, and project status in designated systems.
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Compliance: Ensure adherence to company processes, quality standards, and policies; attend client meetings (including in-person) as required.
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Requirement

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Bachelor's degree in Marketing, Business, or related field.
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6 Months –3 years in client servicing/account management at a digital marketing agency.
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Solid knowledge of digital marketing channels (Performance Marketing, Social Media, Content, Design).
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Excellent communication, multi-tasking, and problem-solving skills.
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📌 Client Partner / Client Servicing Pune
🏢 Revigro Marketing
📍 Pune