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Candidates should be from BPO/BPM Background
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Chat background experience is required
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Telecom background experience is Preferred
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Total Experience - 10+yrs
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Relevant Experience - 1+ yrs (Manager on paper)
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Education - Any Graduate or 4 years Diploma
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Shifts - US (24x7)
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5 days working
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Handling AM's & TL's
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Location: Airoli, Navi Mumbai
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College degree in Business Management/Administration or equivalent combination of education and directly related experience
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4 or more years of directly related experience, including 2 or more years of supervisory experience.
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Robust leadership skills with the ability to manage large groups of people. Solid verbal/written communication and facilitation skills.



Solid interpersonal skills and experience demonstrating successful customer relationship management.
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International Chat Experience; having Outbound experience will have an added advantage
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Shall operate in US shift timings, and would be required to stretch as and when required
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manager level into Telecom Domain for International contact center, US
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Appropriate communication and escalation of client issues to multiple levels of site and Operations management
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Client strategies to meet client/corporate goals and objective
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📌 Operations Manager Mumbai
🏢 Foundever
📍 Mumbai