Job Description:

We are looking for a Front Office Executive / Telecaller to join our team in the Immigration & Overseas Education industry. The ideal candidate should have positive communication skills, a positive attitude, and the ability to handle customer enquiries professionally.

Key Responsibilities:
Handle incoming and outgoing calls and respond to customer enquiries.
Explain our Immigration, PR Visa, Study Abroad and Overseas Education services.
Follow up with leads generated through digital marketing campaigns.
Schedule appointments with counsellors and immigration consultants.
Maintain accurate records of enquiries, follow-ups, and appointments.
Coordinate with the counselling and sales teams.
Provide a skilled and welcoming experience to walk-in clients.

Requirements:




Good English communication and interpersonal skills.
Freshers and experienced candidates can apply.
Prior experience in telecalling, front office, education consultancy, immigration or customer service is an advantage.
Basic computer knowledge.
Positive convincing and follow-up skills.
Ability to handle multiple customer enquiries.

Location: Hyderabad
Job Type: Full-time

Office Timings: Monday to Saturday : 10AM - 6PM
Industry: Immigration & Overseas Education

Interested candidates can apply now and become part of our growing team

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Front Office Executive Hyderabad
🏢 Xcel Global Services
📍 Hyderabad