# IT, AI & TECHNICAL SUPPORT EXECUTIVE

Company: AI-Recovery & High Value Services LLP

Location: Kolkata

Job Type: Full time

Experience: 2–4 Years Preferred
Job Responsibilities
Manage office computers, laptops, printers, Wi-Fi, LAN and IT systems
Provide day-to-day technical support to employees
Manage CRM users, access, permissions, bugs and technical issues
Handle basic Website, Domain, Hosting, DNS & SSL management
Coordinate Website/App development, updates and bug fixing
Manage company emails, software accounts and user access
Maintain IT assets, software licences, backups and security
Coordinate with CRM, App, Website, CCTV and other IT vendors
Support AI tools and business automation
Identify prospects to automate CRM, customer support, reporting, sales and internal workflows
Required Skills
Windows & Hardware Troubleshooting
Networking / Wi-Fi / LAN




CRM Administration
Website / WordPress basics
Domain, Hosting & DNS basics
AI Tools – ChatGPT, Gemini, Copilot etc.
Prompt Engineering & AI Automation
Basic API, Webhook & Integration knowledge
Zapier / Make / n8n knowledge preferred
Basic HTML/CSS, SQL, Python or JavaScript will be an advantage
Data Backup & Basic Cybersecurity
Robust troubleshooting and vendor coordination skills
Qualification

BCA / B.Sc IT / B.Tech CSE/IT / MCA / Diploma in IT or equivalent practical experience

Preferred Candidate: Someone with practical knowledge of IT + CRM + Website/App + AI + Automation, who can independently manage day-to-day technical requirements and coordinate with developers/vendors.

📌 It Support Executive Kolkata
🏢 AI Recovery & High Value Services
📍 Kolkata