Position: Client Operations Executive

Department: Client Operations / Admin

Company: Growthwiser

Location: Ahmedabad, Gujarat

Employment Type: Full-time

About the Role

We are looking for a responsible and detail-oriented Client Operations Executive to handle the backend operations of our clients. The candidate will be responsible for documentation, application processing, client coordination, follow-ups, and ensuring that client work is completed accurately and on time.

Key Responsibilities
Handle complete backend processing for assigned clients.
Collect, verify, and organize required client documents.
Prepare and maintain client files and documentation.
Process applications related to government schemes, registrations, certificates, loans, and other business perks.
Coordinate with clients through calls, WhatsApp, and email for pending documents or information.
Follow up with relevant departments, portals, and internal teams regarding application status.
Keep clients updated about the progress of their applications.
Maintain accurate records of applications, documents, and status updates.
Identify missing or incorrect information and get it corrected from the client.
Ensure all assigned work is completed within the required timeline.




Coordinate with the Sales Team and other internal departments for smooth client handover and processing.
Maintain confidentiality of client documents and business information.

Requirements
0–2 years of experience in Back Office, Admin, Client Operations, Documentation, or Customer Support.
Freshers with good communication and computer skills can also apply.
Good knowledge of MS Excel, Google Sheets, MS Word, email, and WhatsApp.
Valuable written and verbal communication skills.
Ability to manage multiple clients and tasks simultaneously.
Strong attention to detail and accuracy.
Good follow-up and coordination skills.
Basic understanding of online forms and government portals will be an advantage.

Preferred Skills
Documentation & data management
Client coordination
Follow-up skills
Basic Excel/Google Sheets
Time management
Problem-solving
Attention to detail

What We Offer
Skilled and growth-oriented work environment.
Opportunity to learn about government schemes, startup benefits, loans, registrations, and business services.
Career growth opportunities within the organization.
Performance-based growth and incentives.

📌 Client Relationship Executive Ahmedabad (India)
🏢 Growthwiser
📍 India