10945865
Role Descriptions: The consultant will lead end-to-end Service Now ITSM implementations and enhancements. Responsibilities include gathering business requirements and translating them into Service Now solutions. The role involves designing workflows| business rules| and integrating with third-party systems. Conducting workshops and providing UAT support are also key tasks. Additionally| preparing technical documentation and ensuring platform governance are essential.
Essential Skills: Experience with Agile project delivery is beneficial| as it aligns with up-to-date project management methodologies. Service Now CSA certification is preferred| indicating a recognized level of expertise. Familiarity with enterprise implementations can enhance the candidates profile. Knowledge of Flow Designer and CMDB is also advantageous.



CIS-ITSM certification is a plus for demonstrating ITSM knowledge. Strong experience in Service Now ITSM implementation is essential| along with a solid understanding of ITIL processes. Proficiency in configuring various Service Now modules such as Incident| Problem| and Change is required. Knowledge of Java Script and REST APIs is also critical for integrations. Stakeholder management skills are necessary for effective communication and requirement gathering.
Desirable Skills:
Keyword:
Skills: Digital : Service Now_IT Service Management~Foundation: Java Script~Service Management
Experience Required: 8-10

📌 107805-1 ServiceNow (India)
🏢 Objectwin Technology India
📍 India