Customer Service Representative 11

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Market-competitive salary

Experience

No experience required

No experience required

Apply By

Not Provided

Posted 1 day ago

Fresher Job

Be an early applicant

About the job

The ideal candidate loves talking to people and proactively solving issues.

Whatsapp cv to (phone hidden)

Eligibility- Min 6 Month of exp in Chat, Email, Voice & WhatsApp

CTC- 25-30% Hike on current ctc plus night cab pick up

Job Title: Customer Support Executive Chat, Email, Voice & WhatsApp

1. Customer Handling: Handle customer queries and complaints through voice calls, chat, email, and WhatsApp with professionalism and empathy.
2. Query Resolution: Understand customer concerns, provide accurate information, resolve issues within defined SLA/TAT , and ensure a positive customer experience.
3. Communication Skills: Demonstrate excellent English communication, typing, grammar, comprehension, and active listening skills across voice and non-voice channels.
4. Process & Compliance: Follow defined SOPs, quality standards,



data-security guidelines, and escalation procedures while maintaining accurate customer records.
5. Performance & Flexibility: Achieve CSAT, QA, AHT, FCR, productivity, and response-time targets and be comfortable working in rotational shifts, including weekends/holidays , as required.

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

Additional Questions

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C; .

Already registered? Login

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C; .

Already registered? Login

📌 Customer Service Representative 11 - Fresher (Maharashtra)
🏢 ABRICKWRAPS CONSULTANCY
📍 Maharashtra