HCL Tech hiring for fresher candidates - Virtual Drive - Nagpur Location

Interview Date : 16-Sept-2026Drive timing: 11:30 AM to 1:00 PM

Meeting LinkMicrosoft Teams meetingJoin: https://teams.microsoft.com/meet/428399823413685?p=PUZ2NI9KkRJnExzcihMeeting ID: 428 399 823 413 685Passcode: 5GF9JZ6K

Hiring Alert |Customer Support | Nagpur

We are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a great prospect to kick-start or grow your career.

Role: Level 1 (Customer Service Representative)Location: NagpurShift: 24x7 RotationalWeek Offs: 2 Rotational OffsExperience: Fresher

What You’ll Do:Handle customer queries via calls,



emails, and ticketsPerform initial troubleshooting & issue resolutionLog and manage incidents using ticketing tools (ServiceNow preferred)Ensure timely updates, follow-ups, and proper documentationEscalate complex issues to higher support levelsDeliver high customer satisfaction

What We’re Looking For:Strong communication skillsBasic IT troubleshooting knowledgeWillingness to work in rotational shiftsFreshers & early professionals are welcome

B.Tech, BCA, MCA and M.Tech not eligible

📌 HCLTech Virtual Drive Fresher Hiring -Nagpur 16 Sept 2026 (Mumbai)
🏢 HCLTech
📍 Mumbai