Job Title : KAM – QComExperience Required : 5+ YearsLocation : Ahmedabad

Job SummaryWe are looking for an experienced and data-driven E-Commerce Manager to lead and optimize our online business across marketplaces and D2C websites. The ideal candidate will manage keymarketplace accounts, improve product visibility, enhance conversion rates, and drive revenuegrowth through strategic planning, performance marketing inputs, and cross-functionalcollaboration.

Key ResponsibilitiesMarketplace ManagementManage relationships and business operations with QCom partners.Ensure timely listing, relisting, and optimization of product catalogues.Drive revenue growth through promotions, ads, and platform-led opportunities.Track and manage platform payments, returns, claims, and penalties.

D2C Website ManagementOversee website updates, product pages, banners, and user experience improvements.Coordinate with performance marketing teams for traffic and conversion optimization.Analyse customer behaviour, A/B test funnels, and improve retention metrics.

Sales Planning & GrowthBuild monthly and quarterly sales plans for all e-commerce platforms.Drive visibility via deals, pricing strategies, and exclusive online launches.Monitor competition pricing, promotions, and new launches.Operations, Inventory & Supply Chain Coordination





Ensure optimal stock availability across fulfilment centresWork closely with supply chain teams to minimize OOS, returns, and delivery issues.Monitor marketplace SLAs to maintain high service performance.

Marketing & Content OptimizationCoordinate with content and creative teams for A+ pages, images, and videos.Manage marketplace ads (AMS, Flipkart Ads, etc.) and improve RoAS.Lead review generation initiatives and improve seller ratings.

Reporting & Data AnalysisCreate weekly/monthly dashboards analysing sales, marketing performance, inventory, and profitability.Identify business opportunities through data-driven insights.

Key Requirements5+ years of hands-on quick-commerce experience in marketplaces and/or D2C.Strong understanding of marketplace algorithms, metrics, and growth levers.Proficient in Excel, analytics tools, and marketplace portals.Experience managing performance ads (AMS/Google/Facebook) is an advantage.Robust communication, negotiation, and project management skills.MBA in Sales/Marketing preferred

Key CompetenciesData-driven decision makingE-commerce analytics & forecastingStrategic planning & executionStakeholder managementProblem-solving & agilityCross-functional collaboration

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