Job Description

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- About the Organisation

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The Times of India is the flagship publication of Bennett, Coleman & Co. Ltd. It is the world's largest English broadsheet daily newspaper and covers a wide range of news interests like political, business, sports, entertainment, lifestyle, etc.
TOI is built on the key principle to question conventional wisdom and present a comprehensive perspective to the reader for the news around us. The TOI Editorial function is the driving force behind the generation of content that shapes the reader experience.

With a focus on news and analysis, this function constantly endeavours to implement path-breaking ideas and drive value-creation innovations.

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Role: Program Manager - Big Tech Partnerships

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1. Job Description

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Revenue, billing and Finance liaison

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- Raise monthly invoices against partner POs and ROs, and make sure every signed line is billed.

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- Track billed versus contracted value across all Big Tech deals, and flag anything that is slipping.

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- Follow up on outstanding payments with the partner and with our collections and Finance teams until closure.

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- Own the Big Tech payment tracker and the annual forecast.

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- Reconcile partner marketing spends across TV, print and digital against the deal, campaign by campaign.

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- Coordinate with Finance on POs, credit notes, GST and documentation so invoices are not held up.

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Project implementation and partner coordination

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- Take every signed contract from signature to delivery list out the deliverables, get owners against each, and close them inside the contractual window.

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- Run the implementation calls with the partner's team and with our internal teams (Editorial, Product, Ad Ops), and keep one live status view.

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- Verify what has actually gone live before we call a deliverable complete, and keep the evidence on record for the partner.

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- Chase the partner for PO release once contracts are signed.

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- Escalate early where an internal dependency is going to miss a contractual date.

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Contract and documentation control

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- Maintain the master record of all Big Tech contracts terms, dates, deliverables, renewal and exit dates.

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- Circulate signed contracts, keep the file complete, and be the single reference point for what was agreed.

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- Give the Big Tech Head and leadership a clear read on where each contract stands ahead of any partner discussion.

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Research and support to recent business

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- Pull together the data we need for partner discussions content, archive, audio-video, Indic language and audience data.

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- Track what other publishers are doing with AI & Big Tech Companies, and what deal structures they are signing.

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- Keep an eye on court proceedings and lawsuits filed by publishers globally.

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- Build the decks, whitepapers and one-pagers used in partner and internal meetings.

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- Support new partner conversations (Meta, Microsoft and others) with background research and first-cut commercial notes.

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1. Who we are looking for

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Must have

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- 2+ years of experience in partnership operations, key account management, business operations or a client-servicing role with commercial ownership.

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- Hands-on experience with billing and collections, raising invoices, working with POs, and following up on payments with clients and with internal Finance.

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- Experience running delivery against contractual timelines, with both internal teams and an external client.

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- Comfortable with numbers. Can build and maintain revenue trackers, reconciliations and forecasts

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- Clean, professional written English.

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- Deep understanding of AI tools and prompt engineering

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- Graduate; MBA or equivalent preferred.

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Good to have

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- Exposure to AI tools , media, publishing or digital content businesses.

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- Prior work with a large technology or platform client (Google, Meta, Microsoft, OpenAI, Amazon or similar).

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- Experience with contract documentation and commercial terms.

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- Ability to build a decent deck without design support.

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📌 Program Manager (Delhi)
🏢 Bennett Coleman Ltd. (The Times of India
📍 Delhi