We are on a mission of empowering lives around the world through education and with the purpose of making every step seamless for international students dreaming about studying in Australia.
/n
We are hiring Education Counsellors and Senior Counsellors for our Pune Branch.
/n
Position Purpose
/n
The Education Counsellor helps international students to find a solution together by selecting the right course and institute that suits students' profile, budget & limitations to ensure they reach their desired goal.
/n
Driving the achievement of customer service, satisfaction, retention, and customer success.
/n
Benefits
/n
/n
- Attractive Annual Remuneration package
/n
- Uncapped Incentives
/n
- Experience of working in a diverse culture
/n
- Unlimited opportunity to grow with the organization
/n
/n
Key Duties & Responsibilities
/n
/n
- Provide information, advice, and processing of applications for international students seeking placement in Australian education institutions.
/n
- Design a tailored and effective study plan according to student's individual situation.
/n
- Follow up potential students and maximize the conversion of students submitting applications and finalizing enrolments.
/n
- Instruct students to prepare and complete documents for university or visa applications.
/n
- Liaison between students, parents, and education providers.
/n
- Promote other products and services offered by STUDYNET, e.g. Visa services, OSHC & OVHC & Professional Year.
/n
- Maintain after sale service engagement to increase retention of students.
/n
- Create and maintain accurate client information in the company's CRM system.
/n
- Other relevant student service duties.
/n
/n
Skills and Experience
/n
/n
- Excellent sales track record, working within a high sales KPI & incentive driven workplace.
/n
- Vocational or tertiary qualification (Certificate IV and higher desirable).
/n
- Have excellent customer service and communication skills.
/n
- Work proactively, have a sense of responsibility, and be able to withstand greater work pressures.
/n
- Understanding of the Immigration system/visa pathways.
/n
- Fluency in English.
/n
/n
Experience
/n
/n
- Education Counselling: 1–2 years for Jr/Counsellor
/n
- 3–4 years for Sr. Counsellor
/n
/n
Work Authorization
/n
/n
- Must be eligible to work in the advertised country.
/n
📌 EDUCATION COUNSELLOR / SR COUNSELLOR (Pune, India)
🏢 StudyNet
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.