16 Sep
|
CMS Professional Academy
|
India
16 Sep
CMS Professional Academy
India
Job Summary:
The Admission Counsellor is responsible for guiding prospective students and parents through the admission process, providing accurate information about courses and programs, following up with leads, and converting enquiries into confirmed admissions.
Key Responsibilities
- Handle enquiries from students and parents through phone calls, walk-ins, WhatsApp, email, and other channels.
- Explain courses, programs, eligibility criteria, fee structure, facilities, and admission procedures.
- Understand students’ educational goals and recommend suitable courses/programs.
- Follow up with prospective students and parents to generate admissions.
- Maintain and update student enquiry and admission records.
- Schedule and conduct campus visits and counselling sessions.
- Assist students with application forms, document submission, entrance tests, and other admission formalities.
- Coordinate with academic and administrative departments for smooth admission processing.
- Maintain regular follow-up with leads and ensure timely conversion.
- Achieve assigned admission/enrolment targets.
- Prepare daily/weekly admission reports and provide updates to management.
- Participate in admission campaigns, education fairs, seminars, school/college visits, and promotional activities.
- Address student/parent queries and resolve admission-related concerns professionally.
- Ensure a positive experience for students and parents throughout the admission process.
- Maintain confidentiality and accuracy of student information.
Required Skills
- Excellent communication and interpersonal skills.
- Strong counselling and convincing abilities.
- Good follow-up and relationship-management skills.
- Target-oriented and self-motivated.
- Valuable knowledge of MS Office/Excel and basic CRM systems.
- Ability to handle students and parents professionally.
- Strong problem-solving and coordination skills.
Qualification & Experience
- Education: Bachelor's degree in Management.
- Experience: 0–3 years in admissions, counselling, educational sector, or a related field is preferred.
- Freshers with strong communication and counselling skills may also be considered.
Key Performance Indicators (KPIs)
- Number of enquiries handled.
- Lead-to-admission conversion rate.
- Monthly admission/enrolment targets achieved.
- Follow-up effectiveness.
- Student/parent satisfaction.
- Accuracy and timely maintenance of admission records.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Work Location: In person
📌 Admission Counsellor (India)
🏢 CMS Professional Academy
📍 India