- Manage and supervise daily operations during the assigned shift.
- Ensure smooth opening, operation, and closing of the premises.
- Allocate duties and monitor the performance of team members.
- Ensure high standards of customer service and guest satisfaction.
- Handle customer complaints, queries, and escalations professionally.
- Monitor staff attendance, grooming, discipline, and punctuality.
- Ensure compliance with company SOPs, operational policies, and service standards.
- Coordinate with housekeeping, security, maintenance, F&B;, and other departments as required.
- Monitor sales, revenue, cash handling, and daily operational transactions.
- Ensure proper cash reconciliation and submission of shift reports.
- Monitor inventory, consumables, and stock availability.
- Identify operational issues and take timely corrective action.




- Ensure workplace cleanliness, hygiene, safety, and security standards.
- Handle emergencies and coordinate with security/management when required.
- Conduct regular floor/premises inspections during the shift.
- Prepare and maintain daily shift reports and operational records.
- Brief the team before the shift and communicate significant updates.
- Support training, coaching, and development of team members.
- Ensure proper handover of responsibilities to the next shift manager.

Pay: ₹30,000.00 - ₹37,000.00 per month

Benefits:

- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Work Location: On the road

📌 Duty Manager (Gurugram)
🏢 PVR INOX
📍 Gurugram