About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work workplace.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description:

We are evolving our Insights function from a traditional research team into an enterprise-wide Insights Centre of Excellence and Decision Intelligence partner. This role is designed for professionals who are naturally curious about consumers, comfortable working with data,



and passionate about translating information into actionable business recommendations. The ideal candidate should demonstrate strong curiosity about understanding why consumers and customers behave the way they do.

Unlike a specialist researcher role, this position requires a balanced blend of business thinking, analytical capability, stakeholder management, and customer understanding. The individual will work across consumer, customer, seller, brand and market intelligence projects to help business teams make better decisions. The role will play a critical part in transforming data into strategic narratives that support growth, customer obsession and business performance.

Key responsibilities:
1. Consumer & Customer Understanding
2. Insights Generation & Analytics
3. AI & Future-Ready Insights
4. Strategic Business Partnering
5. Market, Brand & Competitive Intelligence
6. Stakeholder Management & Project Leadership

State:

Home Office

Branch:

Gurugram HO

Department:

Marketing

Function:

Customer Insights

Posted On:

15-Sep-2026

📌 Senior Manager - Customer Insights (India)
🏢 AxisMaxlife
📍 India