Company: BGS Honda Dealership
Experience: 1 Year
Department: Customer Relations

Key Responsibilities

- Handle customer enquiries and provide proper information.
- Attend customers at the showroom and understand their requirements.
- Make follow-up calls to customers regarding enquiries, bookings, and deliveries.
- Coordinate with the Sales and Service teams for customer requirements.
- Handle customer complaints and ensure timely resolution.
- Maintain customer records and update CRM/database regularly.
- Take customer feedback and work towards improving customer satisfaction.
- Inform customers about service schedules, offers, and important updates.
- Support the team in achieving customer satisfaction and retention targets.

Requirements

- 1 year of experience in Customer Relationship/CRE role,



preferably in automobile industry.
- Good communication and customer-handling skills.
- Basic computer and CRM knowledge.
- Positive attitude and ability to work in a team.
- Good Hindi and English communication skills.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹9,000.00 per month

Perks:

- Health insurance
- Provident Fund

Education:

- Bachelor's (Required)

Experience:

- tele sales: 1 year (Required)
- total work: 1 year (Required)
- Customer service: 1 year (Required)

Language:

- Hindi (Required)
- English (Required)

Work Location: In person

📌 Tele Caller Executive (India)
🏢 bgs honda
📍 India