Senior E-Commerce Executive

Company: Suroskie | Industry: Skincare & Beauty | Experience: 3–5 Years
Location: Site IV, Industrial Area, Sahibabad, Ghaziabad, UP – 201010
Employment Type: Full-Time | Work from Office

About the Role

We are looking for a Senior E-Commerce Executive to manage and optimize the day-to-day operations and performance of our skincare brand across marketplaces and D2C channels.

The ideal candidate should have solid hands-on experience in marketplace management, e-commerce operations, inventory coordination, order management, promotions, sales tracking, and MIS reporting. Experience in the beauty, skincare, cosmetics, or D2C industry will be preferred.

Key Responsibilities1. E-Commerce & Marketplace Operations

- Manage marketplaces including Amazon, Flipkart, Nykaa, Myntra, Instamart, Blinkit, and other relevant platforms.
- Ensure products are live, correctly categorized, priced, and available for sale.
- Monitor and maintain product listings, content, images, pricing, inventory, and product attributes.
- Track and resolve listing, catalog, account, payment, inventory, and operational issues.
- Monitor orders, cancellations, returns, refunds, RTOs, and fulfillment TAT.
- Track fast-moving, slow-moving, and out-of-stock SKUs.
- Coordinate with warehouse and logistics teams to ensure timely order processing and dispatch.

2. Sales & Performance Management

- Track daily, weekly, and monthly sales and marketplace performance.
- Monitor key metrics including GMV, revenue, orders, AOV, conversion rate, returns, cancellations, RTO, and SKU-wise sales.
- Identify sales trends, gaps, and opportunities for growth.
- Prepare performance reports and provide actionable insights to the E-Commerce Manager.
- Support sales forecasting and inventory planning.

3. Promotions & Marketplace Campaigns

- Coordinate marketplace deals, discounts, campaigns, launches,



and sale events.
- Ensure promotional pricing, offers, and inventory are correctly implemented.
- Coordinate with marketplace account managers for upcoming campaigns and growth opportunities.
- Monitor campaign performance and prepare post-campaign analysis.

4. Inventory & Order Coordination

- Coordinate with Warehouse, Supply Chain, and Finance teams for inventory availability and order fulfillment.
- Maintain accurate inventory across marketplaces and D2C channels.
- Monitor stock levels and highlight replenishment requirements.
- Ensure smooth coordination for new product launches and SKU onboarding.

5. MIS, Reconciliation & Reporting

- Maintain accurate E-Commerce MIS, sales trackers, inventory reports, and operational dashboards.
- Reconcile orders, sales, returns, refunds, and marketplace settlements with the Finance team.
- Track marketplace claims, deductions, and payment discrepancies.
- Maintain proper documentation of marketplace issues and resolutions.

Required Skills

- Strong understanding of E-Commerce Operations and Marketplace Management.
- Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Nykaa, Myntra, Blinkit, Instamart, or similar platforms.
- Strong knowledge of MS Excel / Google Sheets.
- Good analytical and problem-solving skills.
- Strong coordination and communication skills.
- Ability to independently manage multiple marketplaces and operational activities.
- Strong attention to detail and ownership of assigned tasks.

Preferred Experience

- 3–5 years of experience in E-Commerce Operations / Marketplace Management.
- Experience in Skincare, Beauty, Cosmetics, D2C, or FMCG preferred.
- Candidates with hands-on experience managing multiple marketplaces will be preferred.

Send your CV: [email protected]

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Senior E-Commerce Executive (India)
🏢 Suroskie beauty
📍 India