Operations Associate

Experience: 2–4 Years
Employment Type: Full-time
Location: Kolkata
Department: Operations
Work Mode: [Work from Office ]

Job Summary

We are looking for a detail-oriented and proactive Operations Associate to support day-to-day business operations and ensure smooth and efficient execution of operational activities. The ideal candidate should have strong coordination, communication, problem-solving, and organizational skills.

Key Responsibilities

- Manage and coordinate daily operational activities and workflows.
- Monitor processes to ensure tasks are completed accurately and within timelines.
- Coordinate with internal teams, clients, vendors, and other stakeholders.
- Maintain and update operational records, reports, and documentation.
- Track orders, requests, tasks, and operational requirements.
- Identify process gaps and suggest improvements to increase efficiency.
- Handle operational issues and coordinate with relevant teams for timely resolution.
- Prepare daily, weekly, and monthly operational reports.
- Ensure compliance with company policies, procedures, and operational standards.
- Support management in implementing new processes and operational initiatives.
- Maintain accurate data in Excel, ERP, CRM, or other operational systems.




- Follow up with different departments to ensure smooth workflow and timely completion of tasks.

Required Skills

- 2–4 years of experience in Operations, Business Operations, Administration, or a similar role.
- Strong communication and interpersonal skills.
- Positive knowledge of MS Excel/Google Sheets and basic reporting.
- Strong organizational and time-management skills.
- Ability to manage multiple tasks and prioritize work effectively.
- Good problem-solving and decision-making abilities.
- Strong attention to detail and accuracy.
- Ability to coordinate effectively with multiple teams.
- Comfortable working in a fast-paced environment.
- Experience with ERP/CRM/HRMS or other business management tools will be an advantage.

Preferred Qualifications

- Bachelor's degree in Business Administration, Operations, Management, Commerce, or a related field.
- Previous experience in process coordination, reporting, client coordination, or workflow management will be preferred.

Key Performance Indicators (KPIs)

- Timely completion of operational tasks.
- Process accuracy and efficiency.
- Reduction in operational errors.
- Stakeholder/customer satisfaction.
- Reporting accuracy and timeliness.
- Successful implementation of process improvements.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Operation Associate (Kolkata)
🏢 Kotai Electronics
📍 Kolkata