JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Food & Beverages Assistant Manager
Position Summary:
The Food & Beverages Assistant Manager oversees the efficient and high-quality operation of Airtel’s food services, including café management, pantry services and catering services. This role is responsible for ensuring premium service delivery, financial sustainability, and alignment with the firm’s policies and compliance standards.
Key Responsibilities:
Customer Experience & Service Excellence
- Ensure an outstanding corporate dining experience by maintaining high service standards, responsiveness, and stakeholder engagement.
- Maintain consistency in food quality, presentation, and service speed.
- Proactively gather employee feedback to continuously enhance dining offerings and services.
Food Quality, Safety & Compliance
- Ensure all food and beverages meet the highest standards of freshness, taste, and visual appeal.
- Implement and enforce rigorous food safety, hygiene, and sanitation protocols.
- Conduct regular audits to ensure compliance with local regulations and Airtel’s policies.
Menu & Product Innovation
- Monitor sales trends and customer preferences to optimize menu offerings.
- Collaborate with vendors and chefs to introduce innovative, seasonal, and health-conscious menu items.
- Support sustainability initiatives through responsible sourcing, waste reduction, and environmentally friendly practices.
Financial & Operational Efficiency
- Maintain optimal stock levels while minimizing waste and ensuring cost-effective procurement.
- Implement data-driven decision-making for pricing, menu planning, and demand forecasting.
- Develop cost-control measures while maintaining service quality.
Facility & Vendor Management
- Ensure all dining facilities are maintained in a clean, professional, and welcoming condition.
- Oversee vendor performance, ensuring contractual compliance and adherence to Airtel's operational standards.
- Optimize labor management and resource allocation while maintaining service excellence.
Team Leadership & Development
- Lead and motivate the food services team, fostering a culture of professionalism and continuous improvement.
- Provide coaching, training, and development opportunities to enhance team skills.
- Ensure efficient workforce management to balance cost control with service level expectations.
Reporting & Communication
- Act as the primary point of contact for food service operations, keeping the General Manager informed of key developments.
- Maintain open communication with internal stakeholders to align food services with business objectives.
- Provide regular reports on financial performance and operational improvements.
Qualifications & Skills Required
- Experience: 5–10 years in corporate catering, food services, or hospitality operations. Hotel background preferred.
- Culinary & Service Standards: Strong understanding of food quality, safety, hygiene, and customer service excellence.
- Financial & Operational Management: Experience managing budgets, cost control, and menu pricing strategies.
- Vendor & Supply Chain Management: Ability to oversee supplier relationships, procurement, and contract compliance.
- Innovation & Sustainability: Knowledge of food trends, sustainability practices, and ESG initiatives in food services.
- Team Leadership: Experience in managing and training food service staff, ensuring high performance and professionalism.
- Technology & Data Analysis: Proficiency in POS systems, inventory management, and data-driven decision-making.
- Stakeholder Management: Strong ability to interact with senior leadership, vendors, and internal teams.
- Communication Skills: Strong verbal and written skills in both English and local language.
This role demands strong leadership, financial acumen, and a customer-focused approach to enhance the corporate dining experience at Airtel.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is significant to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Professional, Food and Beverage (Gurugram)
🏢 JLL
📍 Gurugram