Key Responsibilities:

Make outbound calls to customers as per the daily calling list.

Educate customers about products, services, offers, and processes.

Understand and record customer concerns and feedback.

Ask relevant questions to understand the customer’s experience.

Identify common customer issues and share them with the team.

Maintain accurate call records and update the CRM/system.

Follow up with customers wherever required.

Escalate important or unresolved concerns to the concerned team.

Maintain a polite, qualified, and customer-friendly approach during calls.

Achieve daily calling and feedback targets.

Skills Required:

Good communication skills.

Comfortable speaking with customers over the phone.

Basic knowledge of English and local language.

Good listening and understanding skills.

Basic computer knowledge.

Positive attitude and willingness to learn.

Pay: From ₹15,000.00 per month

Benefits:

- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Work Location: In person

📌 CRM Executive (India)
🏢 Akshayakalpa Organic
📍 India