About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description:

KEY RESPONSIBILITIES:

Conduct training modules for Agent Advisors and ADMs

- Conducting induction and on-boarding training programs
- Training on selling skills
- Training on all MLI Insurance products and processes
- Training on all MLI Digital tools and Assets
- All other training programs as outlined in the Agent and ADM learning journey
- Conducting GID’s and IID’s
- Conducting PRP and FOD as and when required

Conducting training in blended delivery format

- Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings

- Developing facilitation skills and virtual delivery

skills to ensure seamless training delivery across all sessions

Administrative





- Manager-trainer to drive adoption of the digital learning platform across all roles

- Responsible for driving digital assessments amongst Agents and ADMs

- Responsible for driving self-learning among Agents and ADMs

- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs

- Responsible for delivering all training adhering to the training calendar designed

- Responsible for driving business performance of all learners

- Responsible to drive attendance to all training sessions

- Responsible to capture attendance in TMS/ELM within the stipulated time defined

- Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office

- Responsible to plan travel for training sessions in various locations as required

Look after training logistics

- Schedule training sessions
- Ensure wider participation of agents in programs
- Ensure set-up of SMART Classroom is in place before commencing a session

Monitor progress of agents on a continuous basis

- Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
- Ensure that agents follow moral and ethical standards when dealing with clients
- Monitor Agent development

Update training material

- Review present training material




- Scan workplace
- Incorporate feedback from Agents, Customers, SMs, Ps, MPs

Ensure that the agents get updated and continuous information on MLI products

Facilitate self- development of agents

MEASURE OF SUCCESS:

Ø Participant feedback

Ø Number of days of training

Ø Customer survey rating

Ø Pass percentage of agents

Ø Digital adoption / adoption of digital learning platform

Ø Pass percentage of Agents in IRDA exams

Ø Attendance of Agents and employees in training sessions

Ø Activating agents month-on-month against the target

Ø Compliance on IRDA requirements

Ø Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM

Ø Reduction in training cost

Ø Awareness level of agents on competition

DESIRED QUALIFICATIONS AND EXPERIENCE

a. Graduate in any discipline

b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

KNOWLEDGE / SKILLS / ABILITIES

Competency

Level

Result Orientation

5

Working With & Through Others

4

Innovation

5

Customer Centricity

4

Technical Expertise

4

Business Acumen

4

Impact & Influence

4

Communication

4

Role Modelling Core Values

4

Strategic Planning & Execution

4

-
Learning ability

- Logical thinking

- Must be able to motivate agents

- Should be self motivated, self starter

State:

Haryana

Branch:

Kurukshetra

Department:

Agency

Function:

Core Agency Training North 2

Posted On:

25-Jun-2026

📌 Manager - Training (Haryana)
🏢 AxisMaxlife
📍 Haryana