JOB DESCRIPTIONPosition: Insurance Executive

Department: Insurance / Sales
Industry: Automobile Dealership-Unnati Vehicle Pvt Ltd
Location: Fatima Nagar Pune
Reporting To: Sales Manager / Insurance Manager

Job Purpose

To manage and grow the vehicle insurance business at the dealership by coordinating with customers, insurance companies, sales teams, and other stakeholders. The Insurance Executive will be responsible for generating insurance business, ensuring timely policy issuance and renewals, and providing excellent customer service.

Key Responsibilities

1. New Vehicle Insurance

- Handle insurance requirements for new vehicle deliveries.
- Explain available insurance plans, coverage, add-ons, and benefits to customers.
- Prepare insurance quotations based on customer requirements.
- Coordinate with insurance companies for policy issuance.
- Ensure insurance policies are issued before vehicle delivery.
- Maintain accurate records of all insurance policies and transactions.

2. Insurance Renewals

- Maintain and monitor the dealership's insurance renewal database.
- Contact existing customers for policy renewals.
- Generate renewal quotations and convert renewal opportunities into business.
- Follow up with customers until renewal completion.
- Ensure timely renewal of policies to avoid policy lapses.

3. Coordination with Sales Team

- Coordinate closely with Sales Consultants, Team Leaders, and Sales Managers.
- Support the sales team in converting insurance opportunities.
- Provide regular updates on insurance quotations, policies, and pending cases.
- Participate in daily/weekly sales and insurance review meetings.

4. Customer Handling

- Explain policy terms, coverage, exclusions, IDV, deductibles, and add-on covers to customers.
- Resolve customer queries related to insurance policies.
- Provide support during policy endorsement, cancellation, and other service requirements.
- Maintain professional relationships with customers.

5. Insurance Company Coordination

- Coordinate with insurance companies, brokers, and insurance representatives.




- Obtain quotations and negotiate wherever applicable within approved guidelines.
- Follow up for policy issuance, endorsements, and claim-related documentation.
- Ensure proper documentation and timely submission of insurance proposals.

6. MIS & Reporting

- Prepare daily and monthly insurance sales reports.
- Maintain records of recent policies, renewals, pending cases, cancellations, and conversions.
- Track insurance targets and achievement.
- Share regular MIS with the reporting manager.
- Maintain customer and policy data accurately.

Key Performance Indicators (KPIs)

- Insurance penetration percentage
- New vehicle insurance conversion
- Insurance renewal conversion
- Monthly insurance premium / business generated
- Number of policies issued
- Customer satisfaction
- Renewal follow-up and conversion
- Accuracy and timely completion of documentation

Required Skills

- Good communication and convincing skills.
- Customer handling and relationship management.
- Good follow-up and negotiation skills.
- Basic knowledge of motor insurance.
- Good knowledge of MS Excel and MS Office.
- Ability to work with sales targets.
- Good coordination skills.
- Ability to work under pressure and meet deadlines.

Educational Qualification

- Graduate preferred.
- Candidates with relevant experience in motor insurance, automobile dealership, insurance brokerage, or automobile sales will be preferred.

Experience

- 1–3 years of experience in motor insurance, automobile dealership, or a related field preferred.
- Freshers with good communication and sales skills may also be considered.

Additional Requirements

- Knowledge of motor insurance products and add-on covers.
- Willingness to work in a customer-facing dealership environment.
- Strong follow-up skills.
- Target-oriented and self-motivated approach.
- Knowledge of local language will be an advantage.

Employment Type

Full-time

Salary

As per company norms and candidate experience.

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Insurance Executive (India)
🏢 Unnati Vehicle Private
📍 India