A Theatre Manager is responsible for the overall operations of a cinema or entertainment theatre, ensuring excellent customer service, smooth daily operations, staff management, and achievement of business targets.

Key Responsibilities

* Manage day-to-day theatre operations.

* Supervise and schedule front-of-house, box office, usher, housekeeping, security, and food & beverage staff.

* Ensure exceptional customer service and resolve customer complaints promptly.

* Monitor ticket sales, occupancy, and revenue performance.

* Oversee concession sales and inventory management.

* Ensure cleanliness, hygiene, and maintenance of all theatre facilities.

* Implement health, safety, and emergency procedures.

* Coordinate movie schedules and special events with management.

* Prepare daily, weekly, and monthly operational reports.

* Control operational costs and achieve profitability targets.

* Ensure compliance with company policies and statutory regulations.

* Handle cash management, POS reconciliation, and banking procedures.

* Train, motivate, and evaluate team members.

Required Skills

* Strong leadership and team management

* Excellent communication and interpersonal skills

* Customer service orientation

* Problem-solving and decision-making abilities

* Time management and organizational skills





* Financial and budget management

* Inventory and stock control

* Knowledge of POS and ticketing systems

* Conflict resolution and complaint handling

* MS Office (Excel, Word, PowerPoint)

* Ability to work flexible shifts, weekends, and holidays

* Emergency response and crisis management

Qualification

* Bachelor’s degree in Hospitality, Business Administration, Hotel Management, Retail Management, or a related field.

* 3 to 5 years of experience in cinema operations, hospitality, retail, entertainment, or facility management.

* Previous experience in team supervision is preferred.

Preferred Qualities

* Customer-focused attitude

* Skilled appearance and behavior

* Ability to work under pressure

* Strong analytical and reporting skills

* Positive attitude with a results-driven approach

* High level of integrity and accountability

This role is ideal for professionals with experience in multiplexes, cinemas, entertainment venues, hotels, retail operations, or large customer-facing facilities who can effectively manage operations while delivering an outstanding guest experience.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Cinema Manager (Theater) (Vapi)
🏢 DOMINA INFRA
📍 Vapi