Senior Manager - Training (Tamil Nadu)

Senior Manager - Training (Tamil Nadu)

16 Sep
|
AxisMaxlife
|
Tamil Nadu

16 Sep

AxisMaxlife

Tamil Nadu

About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description:

Summary: Unified Induction Management Trainer role is to deliver comprehensive Induction Programs for new FLS managers & their supervisors across all Distribution channels. This role ensures that new employees are well-prepared to perform their jobs effectively, thereby contributing to the overall success of the organization.

Conduct Induction Programs:

- Deliver comprehensive, effective, and business-aligned induction programs for Distribution FLS and their supervisors, ensuring readiness and early success.

- Conduct high-impact virtual and in-person training sessions by applying adult learning principles and leveraging interactive tools such as breakout rooms, polls, simulations, and real-time activities to drive engagement, retention, and practical application.

- Leverage various business and field training resources such as RMTs, ZTHs, Business Regional & Zonal Sales Heads, & FHIs to enhance training delivery.

- Utilize a mix of training methods, including role-plays, simulations, group discussions & case studies to enhance learning experiences.

- Provide real-life examples and success stories to illustrate key concepts and motivate new FLS managers.

- Ensure that all new FLS managers are equipped with the necessary skills and knowledge to perform their roles effectively post induction

- Travel agile:



Be prepared to travel to outside city locations as needed for conducting induction sessions.

Monitor’s performance & provide business support:

- Identify productivity-limiting gaps during induction and recommend corrective actions.

- Ensure that Induction interventions lead to measurable improvements in key performance indicators such as M1 standards, NPS score & M3 retention.

Support in updating training materials & methodology:

- Regularly assess & adapt training methods to ensure continuous improvement and high engagement levels.

- Assist content team & CTHs in researching new insights, techniques & advances to bring continuous improvement to the content & methodology

- Regular field visits to understand practical application of the roles and responsibilities of FLS & Supervisors

Administrative responsibilities:

- Plan and calendarize all training sessions with the DCC central logistics team.

- Ensure adherence to the training calendar and capture attendance in TMS within the defined time.

- Generate and publish MIS, dashboards, training calendars, invitations, batch reports, etc., timely and effectively.

- Utilize NPS surveys & feedback from supervisors and participants to improve training content and effectiveness.

Self-Development and continuous improvement:

- Maintain a self-development mindset, open to feedback & continuous improvement.

- Develop a business consultant mindset to deliver sessions that make FLS job-ready and achieve desired results.

- Actively seek out new learning opportunities, such as workshops, courses, & certifications, to stay current with industry trends and best practices.

- Experiment with cutting-edge training techniques and technologies to enhance the effectiveness of training delivery.

- Share knowledge & insights gained from self-development activities with the team to foster a culture of continuous improvement.





Measure of success:

- Training Effectiveness – Participant assessment, feedback & NPS Score

- Performance Improvement – M1 FLS Stds & M3 Retention

- Operational Efficiency - Training Calendar Adherence, accurate & timely tracking of attendance. Recording of training sessions in TMS, timely submission of batch reports, MIS, dashboards & other administrative documents.

- Continuous content & delivery improvement- regular updates and improvements to training materials based on feedback & improvement in methodology

- Self-Development and Growth – Completion of minimum self-development training Hrs. Meeting personal development goals and contributing new ideas to the training team.

Knowledge / Skills / Abilities:

- Leadership: Ability to inspire and motivate new FLS managers and supervisors.

- Adaptability: Flexibility in adapting training content and methods to meet the needs of different channels and learners.

- Collaboration: Strong team player with the ability to work effectively with cross-functional teams.

- Continuous Improvement: Commitment to ongoing learning and development to enhance training programs and personal skills.

- Analytical Skills: Ability to assess training effectiveness and implement improvements based on data and feedback.

Qualifications:

- Graduate in any discipline in business, Education, Human Resources, or a related field.

- Minimum 6–7 years of experience in sales training across both digital and face-to-face learning environments, preferably within the insurance or financial services industry.

- Proven track record of delivering effective Stand & Delivery training programs and achieving measurable results.

- Strong knowledge of sales processes, techniques, and best practices.

- Excellent facilitation, communication, presentation, and interpersonal skills.

- Proficiency in using e-learning platforms and other training tools.

- Travel agile, prepared to travel to outside city locations as needed for conducting induction sessions.

State:

Tamil Nadu

Branch:

Bangalore - GO5

Department:

Enterprise COE

Function:

Content & Enablement CoE

Posted On:

02-Jun-2026

📌 Senior Manager - Training (Tamil Nadu)
🏢 AxisMaxlife
📍 Tamil Nadu

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