16 Sep
|
Youthville Clinic
|
Oshiwara
16 Sep
Youthville Clinic
Oshiwara
Job Purpose
For Females only.
To generate and achieve monthly sales/revenue targets of the clinic. Manage the day-to-day operations of the skin, hair, laser & aesthetic clinic, ensuring smooth functioning, excellent patient experience, efficient staff performance and adherence to clinic protocols.
Job Description
- Drive achievement of monthly centre revenue and treatment targets.
- Ability to sell and prepare competitive package for aesthetic treatments like Derma Fillers, Botox, Laser Hair Redution, Anti-aging, chemical peels & medi-facials
- Monitor enquiries, consultations, conversions, repeat visits and package sales.
- Ensure appointments, consultations and procedures run smoothly and on schedule.
- Coordinate between doctors, therapists, and support staff.
- Ensure a premium, welcoming and professional patient experience.
- Handle patient feedback, complaints and service recovery.
- Monitor patient journey from enquiry → consultation → treatment → follow-up.
- Ensure appropriate follow-up calls and appointment reminders.
- Maintain patient confidentiality and professionalism at all times.
- Develop strategies to improve consultation-to-treatment conversion and patient retention.
- Coordinate with the marketing team on campaigns, offers and events.
- Build relationships with existing and potential patients without compromising ethical medical practice.
- Track revenue, expenses, discounts and outstanding payments.
- No independent clinical decision-making or alteration of treatment plans
- Supervise receptionists, therapists, nurses/technicians and support staff.
- Prepare staff schedules and manage attendance/leave.
- Ideal Candidate
- Excellent in sales
- Excellent communication and interpersonal skills.
- Highly organised and comfortable multitasking.
- Robust leadership and people-management skills.
- Commercially aware and target-oriented.
- Polished, presentable and comfortable dealing with premium clientele.
- Strong understanding of customer service and patient confidentiality.
- Proficient in Excel/Google Sheets and clinic management software.
- Experience in dermatology, aesthetic medicine, cosmetology, plastic surgery, premium wellness or luxury healthcare is an advantage.
Pay: From ₹50,000.00 per month
Work Location: In person
📌 Centre Manager Skin, Hair, Laser & Aesthetic Clinic (Oshiwara)
🏢 Youthville Clinic
📍 Oshiwara