16 Sep
|
EXL Service
|
India
- Job Description: Understanding of Indexing rules, Understanding of Proposals, creating forms, creating sold case memos and brochures.
- Completes inputting and sharing of Material information accurately and timely in accordance with department metrics and timeframes.
- Operates with urgency in a real time service workplace
- Knowledge of using Web Browser, Search Engine etc
- Responsibilities: SME/AM/LAM/Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking support
- AM/LAM for the purpose of settling issues left unresolved by the SME and monthly evaluation of performance
- SME for the purpose of handling process related issues; queries and escalated transactions
- QCA for the purpose of associate performance feedback and audit in order to update the training curriculum
Mentors for the purpose of seeking clarifications and answering queries real time
Qualifications: Bachelors Degree with 0 - 2 years of relevant experience
📌 Executive (India)
🏢 EXL Service
📍 India