Key Responsibilities:

- Lead & Client Management: Nurture marketing leads, conduct cold calls, manage existing client databases, and resolve queries.
- Sales Process: Convert leads into prospects, coordinate with sales teams (ASMs), manage sales trackers, and identify current opportunities.
- Customer Experience: Ensure satisfaction by acting as a bridge between marketing, sales, and operations for smooth project handover and support.
- Data & Reporting: Maintain accurate CRM data, analyze customer behavior, build dashboards, and report on performance.
- Technical Support (Civil Focus): Provide technical info, conduct site visits, offer training on civil products (like concrete/materials), and ensure quality control coordination.

Key Skills & Qualifications:

- Experience with CRM software (Salesforce, Dynamics 365).
- Strong communication, negotiation, and analytical skills.




- Understanding of civil engineering/construction processes (beneficial).
- Data management, customer journey mapping, and marketing campaign support.

Sample Job Titles:

- CRM Executive (Civil/Construction)
- CRM Manager (Construction Materials)
- Technical Service Engineer (CRM Focus)
- Sales Executive (Real Estate/Civil Projects)

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement

Application Question(s):

- Vehicle is mendatory
- laptop is mandatory

Education:

- Bachelor's (Required)

Location:

- Panchkula, Haryana (134114) (Required)

Willingness to travel:

- 75% (Required)

Work Location: In person

📌 CRM cum Salesman/woman (Panchkula)
🏢 sraa3 technology pv.
📍 Panchkula