Job Description – Personal Loan Sales Team Leader

Job Title: Personal Loan Sales Team Leader

Department: Sales

Industry: Banking / NBFC / Fintech

Experience: 2–5 Years in Personal Loan / Tele Sales

About Pice

Pice is a rapidly growing Fintech company backed by Nexus Venture Partners and leading angel investors. We are building financial solutions that empower Indian SMEs by integrating all modes of business payments into a single platform and introducing cutting-edge lending products that enhance cash flow and working capital efficiency.

Job Summary

We are looking for an experienced Personal Loan Sales Team Leader to manage and drive a telesales/inside sales team. The candidate will be responsible for achieving sales targets, monitoring team performance, lead management, conversion, and ensuring end-to-end personal loan sales.

Key Responsibilities

* Manage, motivate, and guide the Personal Loan sales team.

* Drive daily, weekly, and monthly sales and disbursement targets.

* Monitor team calling, lead allocation, follow-ups, and conversion ratios.

* Handle end-to-end personal loan sales, from lead generation to login and disbursement.

* Ensure proper customer profiling, eligibility checks, and documentation.

* Track team productivity, attendance, call quality, and individual performance.

* Conduct regular team huddles, coaching,



and performance reviews.

* Resolve customer and sales-related escalations.

* Coordinate with Credit, Operations, Verification, and other internal teams.

* Prepare and share daily/weekly/monthly sales MIS and performance reports.

* Ensure compliance with company policies and applicable lending guidelines.

* Identify gaps in the sales funnel and implement strategies to improve conversion.

Required Skills

* Strong knowledge of Personal Loan / Unsecured Loan products.

* Excellent communication and convincing skills.

* Strong leadership, team handling, and target-oriented approach.

* Good knowledge of lead management and telesales processes.

* Ability to analyze sales MIS and performance metrics.

* Good negotiation, follow-up, and customer-handling skills.

* Proficiency in MS Excel and basic reporting.

Key Performance Indicators (KPIs)

* Login and disbursement targets

* Lead-to-login and login-to-disbursement conversion

* Team productivity

* Calling and follow-up performance

* Revenue / business achievement

* Quality and compliance

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Sales Team Leader (HSR Layout)
🏢 Pice Fintech
📍 HSR Layout