DHC | Desai Haribhakti Consulting Pvt Ltd.

Job Title: Senior Manager - Payroll & Business Development

Location: Mumbai.

Experience: MBA in Human resources / Labour Law with minimum 10 years of experience, post qualification, with strong expertise in payroll, statutory compliance, client management and business development

About DHC: At DHC, we believe there's a thin line between 'delivering a service' and 'delivering value'. As the global business realities change, corporations are finding ways to adapt to the new working world. We at DHC, are focused on providing our clients with future-proof solutions to achieve a seamless adaptation to the changes in their individual industries. With a focus on quality, we provide accounting and consultancy services in assurance, risk advisory, tax and regulatory, corporate finance advisory and global knowledge services.

Key Responsibilities:

Business

· Support the Partner in managing end-to-end Payroll and Compliance functions for Indian operations of foreign clients, ensuring accurate, timely and compliant payroll delivery.

· Own monthly payroll processing, payroll validation, statutory deductions, reconciliations, payroll MIS and payroll accounting inputs, ensuring strong controls and timely closure.

· Drive payroll governance, process standardisation and continuous improvement, including payroll cost analysis, headcount planning, vendor management and service-level monitoring.

· Identify and generate business development opportunities for Payroll, Compliance and related DHC services; support lead generation, RFP responses, scope of work, proposals and fee quotations.

· Build and manage client relationships, identify additional service requirements and support cross-selling / upselling opportunities across GKS and other SBUs, while ensuring timely invoicing, collections and no revenue leakage.

Operations – Client Engagement

· Act as a key interface between foreign management, Indian subsidiary management, consultants and internal teams for smooth and effective delivery of Payroll and Compliance services.

· Understand client requirements relating to payroll processes, employee data, monthly MIS, reporting requirements, controls and service deliverables,



and translate them into actionable workflows.

· Discuss and agree with clients on payroll systems, processes, documentation, approvals, data security and authorisation mechanisms aligned with best practices.

· Coordinate engagement and mandate letters, obtain signed copies and ensure complete handover to the operations team for execution.

· Manage day-to-day client relationships, review service performance and ensure client requirements, escalations and queries are effectively addressed.

· Handhold and guide the payroll operations team to ensure accurate execution, timely client deliverables and adherence to agreed SLAs.

· Coordinate with the Tax SBU and relevant internal teams for payroll-related tax matters, annual income tax return requirements and statutory audits.

· Review monthly payroll reports, compliance dashboards, reconciliations and management reporting packs, highlighting key variances, risks and action points.

Operations – Talent and Technology

· Lead the monthly payroll closure process within defined timelines, ensuring accurate computation, approvals, payroll controls, reconciliations and timely disbursement.

· Manage payroll vendors and technology platforms, including implementation, process mapping, data validation, issue resolution, MIS and service-level governance.

· Manage India statutory and regulatory compliance relevant to payroll and employment, including PF, ESIC, PT, LWF, Gratuity, TDS and Contract Labour compliance.

· Monitor changes in Labour Laws, tax and regulatory requirements and communicate relevant implications to clients, the team and leadership; ensure timely process updates.

· Prepare and review payroll MIS, cost reports, headcount analytics, variance analysis and management dashboards to support business and workforce decisions.

· Assess manpower requirements, raise manpower requisitions through ERP,



participate in interviews, induct new joiners and train them on payroll, compliance and client-service processes.

· Build and develop a robust payroll and client-service team, review internal controls and procedures, strengthen process documentation and support continuous improvement and ISO certification requirements.

· Build and develop a strong team, review and improve internal controls and procedures, and support ISO certification renewal.

Key Skills & Attributes

· MBA / Labour Law with 10+ years of post-qualification experience, with strong expertise in end-to-end Payroll, HR Operations and statutory compliance.

· Strong knowledge of Indian payroll and employment compliance requirements, including PF, PT, ESIC, LWF, Gratuity, TDS and Contract Labour compliance.

· Hands-on experience in managing payroll operations for multinational companies / foreign clients or US-headquartered India subsidiaries, with strong client-facing exposure.

· Demonstrated business development capability, including lead generation, client relationship management, RFP responses, proposal preparation, scope definition, fee quotations and cross-selling opportunities.

· Strong client management, commercial awareness, analytical and problem-solving skills, with the ability to identify business opportunities from client requirements.

· Ability to independently manage multiple payroll, compliance, client and business development workstreams and deliver within agreed timelines.

· Strong team management, mentoring, stakeholder management and communication skills, with the ability to work effectively with senior leadership and international stakeholders.

· Excellent written and verbal English with ability to work with US-based leadership and foreign clients across time zones.

· Familiarity with payroll / HRMS platforms and ability to work with payroll data, MIS, reconciliations, reporting and process automation.

At DHC, we believe in nurturing talent and providing a platform for professionals to thrive. Join us and make a lasting impact while realizing your full potential.

Pay: ₹1,100,000.00 - ₹1,200,000.00 per year

Work Location: In person

📌 Senior Manager - Payroll & Business Development (India)
🏢 Desai Haribhakti
📍 India