Job Description – Front Office & Billing Executive

Department: Front Office / Billing

Industry: Healthcare / IVF & Fertility

Location: [Saharanpur]

Experience: 1–3 years preferred

Job Responsibilities:

* Handle front desk and patient registration.

* Welcome patients and provide assistance with appointments and queries.

* Manage OPD appointments and coordinate with doctors and clinical staff.

* Prepare patient bills and process payments through cash, card, and online modes.

* Maintain accurate billing records and daily cash collection reports.

* Handle receipts, refunds, and billing-related queries.

* Coordinate with the accounts team for billing and payment reconciliation.

* Maintain patient records and ensure proper documentation.

* Handle phone calls and patient enquiries professionally.

* Ensure smooth coordination between patients, doctors, and other departments.

* Maintain confidentiality of patient and financial information.





Requirements:

* Graduate in any discipline.

* 1–3 years of experience in hospital/clinic front office or billing preferred.

* Good communication and interpersonal skills.

* Basic computer knowledge and MS Office skills.

* Knowledge of hospital/clinic billing software will be an advantage.

* Positive customer service and patient-handling skills.

* Ability to work in a fast-paced healthcare environment.

Key Skills:

Front Office Management | Patient Handling | Billing & Collections | Cash Handling | Appointment Coordination | Communication Skills | MS Office | Customer Service

Pay: From ₹15,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Receptionist, Billing executive (Saharanpur)
🏢 Nova IVF Fertility
📍 Saharanpur