A. Telecalling & Business Development

- Make outbound calls to prospective manufacturers, suppliers, traders, MSMEs and service providers.
- Generate leads and identify businesses interested in Government e-Marketplace (GeM) registration and consultancy services.
- Explain the firm's services, including GeM registration, seller onboarding, catalogue/product listing, bid participation and related consultancy services.
- Follow up with prospective clients through telephone, WhatsApp and email.
- Maintain records of calls, leads, follow-ups and client responses.
- Schedule meetings/appointments with interested prospects for senior consultants.
- Achieve assigned daily/weekly/monthly calling and lead-generation targets.

B. Client Coordination

- Coordinate with existing and prospective clients for collection of required documents and information.
- Follow up for pending documents, approvals, payments and other requirements.
- Maintain professional communication with clients.
- Provide regular status updates to clients under the guidance of the concerned consultant.
- Escalate complex client queries to the senior team.

C. GeM & Documentation Support

- Assist the consultancy team in GeM-related documentation and data entry.
- Assist in preparation and compilation of documents required for GeM registration, seller onboarding and product/service listing.
- Assist in collecting and organizing company documents such as GST, PAN, Udyam Registration, bank details, certificates, product details, etc.




- Maintain soft and physical records of client documents.
- Assist in preparing basic quotations, proposals, invoices, letters and other office documents.
- Support the team in monitoring GeM bids, enquiries and client-related activities as instructed.

D. Office Administration

- Handle routine office correspondence, emails and telephone calls.
- Maintain client databases, lead sheets and follow-up registers.
- Enter and update data in MS Excel/Google Sheets.
- Prepare basic reports and daily/weekly activity statements.
- Maintain proper filing and record-keeping systems.
- Assist in scheduling meetings and other routine office activities.
- Perform other administrative duties assigned by the reporting manager.
- Minimum Qualification:
- 12th Pass / Graduate from a recognized Board/University.

Qualification:

- Minimum Qualification:
- 12th Pass / Graduate from a recognized Board/University.
- Preferred Qualification:
- Graduate in Commerce, Business Administration, Management, Computer Applications or any related discipline.

Experience

- Minimum 1 year of experience in telecalling, customer handling, sales coordination, back-office operations or office administration.
- Freshers with positive communication skills may also be considered.
- Experience in GeM, tendering, government procurement, B2B sales or consultancy services will be an added advantage.

Pay: From ₹10,000.00 per month

Work Location: Hybrid remote in Kanpur, Uttar Pradesh (Kanpur)

📌 Telecaller-cum-Office Assistant – GeM Consultancy Firm (India)
🏢 Jack of all trades consultant
📍 India