JOB SUMMARY:

We are looking for a smart, polite and responsible front desk assistant to handle front desk operations, patient OPD/IPD management, cash collection, medical records and follow-up calls.

KEY RESPONSIBILITIES:

1. Patient Management (OPD / IPD)

- Greet patients and attendants politely

- Manage OPD appointments, token system and doctor queue

- Maintain daily OPD register in system and manual

2. Cash Management

- Collect consultation fees, IPD advance, procedure charges

- Issue receipts and maintain a daily cash book

- Tally cash at end of day and handover to accounts / trustee

- Manage UPI / card payment records

3. Records & Documentation

- Create and maintain patient files (OPD cards, IPD case papers)

- Proper filing of lab reports, consent forms, discharge cards

- Data entry in hospital software / Excel

- Maintain confidentiality of patient records

4. Patient Follow-up & Coordination

- Make follow-up calls to OPD patients for review / reports





- Remind patients of the next visit / medicine / surgery date

- Coordinate with doctor, lab, pharmacy and nursing staff

- Answer phone calls and give proper information

5. General Front Office

- Manage courier, incoming calls, visitor entry

- Support admin work assigned by management

REQUIRED SKILLS & QUALIFICATIONS:

- Qualification: Graduate - Any stream

- Experience: 1-3 years in hospital / clinic / any front desk

- Must know: basic computer, MS Excel, Gujarati, Hindi, and English speaking

- Positive communication, polite nature, and ability to handle rushes

- Honesty in cash handling is a MUST.

Pay: From ₹20,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Paid sick time

Education:

- Bachelor's (Preferred)

Experience:

- Front desk: 2 years (Required)

Work Location: In person

📌 Front Office Assistant (Bodakdev)
🏢 Sheth Jamnabhai Bhagubhai Trust
📍 Bodakdev