16 Sep
|
Insights
|
India
LANGUAGE INTERPRETER – FRENCH / RUSSIAN / ITALIAN
Location: Remote – India
Work Arrangement: Work From Home
Working Days: 5 days per week
Shift: Rotational shifts
Language Requirement: French / Russian / Italian – Minimum B2 proficiency
About the Role
We are looking for candidates proficient in French, Russian, or Italian to support communication with international customers.
The role involves assisting customers in their preferred language and English, understanding their queries, communicating information clearly, and coordinating with relevant internal teams to support timely resolution.
Candidates should have minimum B2-level proficiency in the applicable language along with good English communication skills.
Key Responsibilities
- Handle customer interactions in French, Russian, or Italian, as applicable.
- Assist with communication between customers and internal teams in English and the relevant language.
- Understand customer queries and provide explicit, accurate information.
- Communicate professionally and maintain a customer-focused approach.
- Follow defined processes, communication guidelines, and quality standards.
- Maintain accurate records of customer interactions and relevant information.
- Coordinate with internal teams to address customer requirements.
- Meet applicable quality, productivity, and customer service standards.
- Perform other language-related activities associated with the assigned process.
Eligibility & Qualifications
- Minimum B2 proficiency in French, Russian, or Italian.
- Good verbal and written communication skills in English.
- Robust listening and comprehension abilities.
- Clear and professional communication skills.
- Ability to work 5 days per week in rotational shifts.
- Ability to work independently in a remote environment.
- Reliable internet connectivity and a suitable workspace for remote work.
Prior experience in customer service, interpretation, translation, or international customer-facing roles will be an advantage.
Preferred Skills
- Experience supporting international customers.
- Experience in multilingual customer service or language-support roles.
- Familiarity with CRM, ticketing, or customer support platforms.
- Strong problem-solving and multitasking abilities.
- Good attention to detail.
- Ability to work effectively in a structured and process-oriented environment.
Compensation & Benefits
- Compensation will be based on the applicable role and language profile.
- Applicable shift allowances may be provided as per company policy.
- Work From Home opportunity.
- Opportunity to work in an international customer-support environment.
- Learning and professional development opportunities.
How to Apply
Interested candidates can apply directly through this job posting.
When applying, please mention your language proficiency and the language you are applying for: French / Russian / Italian.
Pay: ₹600,000.00 - ₹1,000,000.00 per year
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
Work Location: Remote
📌 Multilingual Interpreter – French, Russian & Italian (India)
🏢 Insights
📍 India