Job Title: Customer Support / Sales Executive

Location: Gurugram
Experience: 0-5 years
Education: Graduation required

Job description : Interested Candidates Share Their Resume On Whatsapp : +91-XXXXXXXXXX

Email.- [email protected]

Job Summary:

Customer-focused and results-oriented graduate seeking an prospect as a Customer Support / Sales Executive at Policybazaar. Strong communication skills in English and Hindi, with the ability to interact professionally with customers, understand their needs, explain insurance products and services, handle queries and objections, and build positive customer relationships. Comfortable handling inbound and outbound calls, emails, and chats while maintaining accurate customer records and providing timely follow-ups. Motivated to achieve sales targets, deliver excellent customer service, and contribute to business growth in a fast-paced, performance-driven environment.

Core Skills

- Customer Support & Relationship Management
- Sales & Lead Conversion
- Inbound & Outbound Calling
- International Customer Handling
- Insurance Product Explanation
- Objection Handling & Negotiation
- Lead Follow-up & Conversion
- Customer Query Resolution
- Excellent English & Hindi Communication
- Problem Solving & Active Listening
- CRM & Customer Data Management
- MS Office & Email Communication




- Target Achievement
- Customer Satisfaction
- Team Collaboration

Key Responsibilities

- Engage with customers through calls, emails, and chats to understand their requirements and provide suitable solutions.
- Explain insurance products, benefits, premiums, coverage, and policy-related information in a clear and easy-to-understand manner.
- Handle customer queries, concerns, and objections professionally while maintaining a positive customer experience.
- Conduct inbound and outbound calls and follow up with prospective and existing customers.
- Identify customer needs and recommend appropriate insurance products to support sales conversions.
- Work toward monthly sales and performance targets while maintaining high customer satisfaction.
- Maintain accurate customer information and interaction records in the CRM system.
- Escalate complex or unresolved issues to the appropriate internal teams and ensure timely follow-up.
- Build long-term customer relationships through professional communication, empathy, and consistent support.
- Contribute to revenue growth while ensuring a seamless and trustworthy customer experience.

Pay: ₹300,000.00 - ₹400,000.00 per year

Work Location: In person

📌 International Sales Executive and customer support (India)
🏢 policy bazaar.com
📍 India