- Answer customer emails/call professionally to provide information.
- Coordinate with customer and communicate effectively.
- Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Responsible for high level of professionalism with clients and working to establish a positive rapport with every client.
- Work with Team to stay updated on product information and be informed of any changes in customer policies.
- Perform operational activities as and when required.
- Ability to multitask and Willing to learn.

Education and Skills Requirements

- Bachelor’s degree in any related field.
- Langauages to be known : English, Hindi and Kannada




- Minimum 1 + years of relevant work experience. (Experience in backend operations and Inbound calls.).
- Excellent customer service and organizational skills.
- Working knowledge of Emails in MS Office using Outlook, advanced excel.
- Valuable communications skills
- Knowledge of customer service processes and best practices.
- Ability to work with minimal supervision.

Pay: From ₹27,000.00 per month

Benefits:

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Senior Customer Service Representative (India)
🏢 Enagic India Kangen Water
📍 India