Role Overview

We are looking for a proactive and target-oriented Gym Center Manager to oversee the day-to-day operations of the fitness center. The role combines sales, customer relationship management, team coordination, and center operations, with a strong focus on driving membership sales and delivering an excellent member experience.

Key Responsibilities

1. Sales & Revenue

- Sell gym memberships, fitness packages, renewals, and other center offerings.
- Convert leads and walk-ins into memberships through effective communication, counselling, and follow-ups.
- Achieve monthly sales and revenue targets set for the center.
- Build strong relationships with existing members.
- Identify opportunities for renewals, upgrades, and upselling.

2. Center Operations

- Oversee the daily functioning of the gym and ensure smooth center operations.
- Monitor cleanliness, equipment readiness, staff attendance, and overall center standards.
- Ensure the center maintains a professional, safe, and customer-friendly environment.
- Maintain daily operational checklists and basic center records.
- Prepare and maintain daily sales and operational reports.
- Ensure adherence to company policies, safety standards, and operating procedures.

3. Customer & Member Management

- Handle member queries, complaints, feedback, and service-related concerns professionally.
- Ensure timely resolution of customer issues.




- Maintain strong relationships with members and enhance overall customer satisfaction.
- Identify opportunities to improve the member experience.

4. Team Coordination

- Coordinate with trainers and support staff to ensure smooth day-to-day operations.
- Monitor staff attendance and ensure proper task allocation.
- Support the team in achieving center sales and operational goals.
- Take ownership of operational issues and resolve them independently whenever possible.

Candidate Requirements

- Experience in gym, fitness, retail, hospitality, sales, or center operations is preferred.
- Strong sales, communication, customer handling, and negotiation skills.
- Target-oriented with a solid focus on conversions and revenue generation.
- Ability to manage multiple operational activities simultaneously.
- Strong problem-solving and decision-making skills.
- Good leadership and team-coordination abilities.
- Comfortable working in rotational shifts:
- 8:00 AM – 4:00 PM
- 1:00 PM – 10:00 PM

Ideal Candidate

A hands-on and result-oriented manager who enjoys both selling and managing operations, and can take complete ownership of the center's sales performance, member experience, team coordination, and day-to-day functioning

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Paid sick time

Application Question(s):

- What is your Current package?
- Are you available for F2F interview?

Experience:

- Sales: 1 year (Required)

Work Location: In person

📌 Center Manager - GYM (India)
🏢 Fitzone
📍 India