We are looking for an experienced and highly detail-oriented Sr. Order Coordinator to manage end-to-end computer order workflows for our granite monument production in the ERP. This position requires hands on management and coordination of customer orders in the ERP and maintaining accurate order status and reports.

Key Responsibilities

- Order Execution: Manage daily order execution through internal systems—from initial order to final dispatch - Involves inventory, production and shipping.
- Workflow Monitoring: Track order milestones across departments (design, production, packaging, shipping) to ensure strict SLA compliance.
- Discrepancy & Issue Resolution: Identify order errors, data gaps, or production delays early and coordinate across teams to resolve them quickly.
- Reporting & Analytics: Generate detailed daily, weekly, and monthly order status and throughput reports using MS Excel/Google Sheets.
- Quality & Process Control:



Conduct regular system data audits to maintain zero-error data entry and enforce company operational protocols.

Required Skills & Experience

- Experience: 3+ years of experience in system-based order management, order desk operations, or back-office logistics.
- Advanced Technical Skills: High proficiency in MS Excel and Google Docs/Workspace.
- Efficiency: Ability to work individually completing tasks on time
- Acccuracy: Proven capability to handle complex specifications and figures with zero tolerance for system errors.
- Reasoning: Solid ability to handle escalations, spot workflow bottlenecks, and coordinate with cross-functional teams.
- Attitude: Complete adherence to company policy
- Locality: Candidates must be currently located in Tiruppur with a reliable commute.

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience:

- ERP systems: 3 years (Required)

Work Location: In person

📌 Sr Order Coordinator (India)
🏢 Kustom Pro
📍 India