About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description:

JOB DESCRIPTION Job Title: Deputy Manager –Customer Advisory Team Band: 5B Reporting To: Assistant Vice President Incumbent: Department: Customer Advisory Team Supervising: JD defined on: Location: Gurgaon

KEY RESPONSIBILITIES:  Maximize Paid to Applied Business in coordination with Issuance/underwriting team and finance  Handling Centralized welcome calling Process.  Reduction in Discrepancy ratio.



 WIP Management - GO actionable TAT, issuance TAT.  Vendor Bill Management  Manage Dashboards & Governance for field ops  Field operation & HO coordination for field operation fulfillment support.  Lead Employee engagement initiatives for CAT-ops MEASURES OF SUCCESS:  Paid to Applied Business 92%  Ensure 100% welcoming calling on applied new business on time  Minimize channel discrepancy ratio <5%  Reduction in Business leakage <5 %  Improvement in Employee engagement score QUALIFICATION & EXPERIENCE  Graduate in any discipline.  5-7 years of experience in Recent Business.  Life insurance experience is preferred KNOWLEDGE & SKILL  Excellent Inter-personnel skills  High internal customer centricity  Relationship building JOB DESCRIPTION Job Title: Deputy Manager –Customer Advisory Team Band: 5B Reporting To: Assistant Vice President Incumbent: Department: Customer Advisory Team Supervising: JD defined on: Location: Gurgaon

State:

Odisha

Branch:

Balasore

Department:

Direct Sales Force

Function:

B CAT - East Zone

Posted On:

25-Aug-2026

📌 Deputy Manager - B - CAT (Odisha)
🏢 AxisMaxlife
📍 Odisha