Key Responsibilities:

- Key Responsibilities
- Conduct As Is process assessments across R2R and O2C mapping current workflows controls SLAs pain points and FTE effort
- Prepare detailed Business Requirement Documents BRDs capturing client needs process gaps and solution requirements
- Design and build AI pipelines leveraging GenAI ML RPA Agentic AI tech stacks to automate manual high effort activities reconciliations journal postings cash application collections dispute management reporting etc
- Identify and evaluate the right AI automation tech stack e
- g
- Xelix HighRadius BlackLine or similar suited to client requirements
- Craft the To Be process design reimagined AI first workflows with clear governance control points and measurable KPIs TAT accuracy productivity
- Own end to end solutioning from opportunity identification to implementation roadmap and business case cost benefit ROI
- Act as the primary client facing consultant running workshops presenting findings and building trusted advisor relationships with finance stakeholders




- Drive digital transformation initiatives working cross functionally with technology delivery and client teams to ensure successful rollout and adoption
- Track post implementation performance and identify scaling expansion opportunities across other LOBs geographies
- Required Skills Experience
- 5 10 years in F A operations consulting with hands on expertise in R2R and O2C processes
- Proven experience conducting process assessments and writing BRDs FRDs
- Working knowledge of AI GenAI RPA Agentic automation platforms in finance operations
- Robust process design business case and stakeholder management skills
- Excellent client facing communication and presentation skills
- Prior experience driving finance digital transformation programs preferred
- Consulting background Big 4 BPO BPM or F A shared services transformation is a plus

Preferred Skills:

Finance & Accounts->Standard F&A;

📌 Senior Associate Consultant (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru